Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    KnotOut Enterprises
    2470 Stearns St, #170
    Simi Valley, CA 93063-2418

    Copyright © 2012-2017 KnotOut Enterprises. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2017 KnotOut Enterprises. All rights reserved.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by KnotOut Enterprises. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of KnotOut Enterprises or any third party, except as expressly granted herein.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. KnotOut Enterprises and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if KnotOut Enterprises believes that customer conduct violates applicable law or is harmful to the interests of KnotOut Enterprises and its subsidiaries.

  • Privacy Policy
  • We respect your right to privacy. Use of personal information that you may submit to KnotOut Enterprises through this Web site is limited to our use in providing you product and services and communicating with you. KnotOut Enterprises will not sell or give your information to third parties. 

    When you purchase products or services from KnotOut Enterprises, you agree to receive communications from us regarding new products and services, specials, 

  • Shipping & Delivery
  • At this time, KnotOut Enterprises ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, KnotOut Enterprises ships merchandise to all North American locations and many, but not all, international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. KnotOut Enterprises is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Sales Tax
  • KnotOut Enterprises charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

  • Warranties
  • KnotOut® rollers are warrantied against manufacturing defects and failure for a period of one (1) year from the time of purchase. If a roller fails during this period, the Company will replace the roller free of charge. This warranty does not include, and is not be limited to, failure due to abuse, misuse, damage caused by sharp objects or rough surfaces, being chewed on by animals, exposure to harsh chemicals, or intentional destruction of the Product.

    In the event of a product defect or failure, please contact KnotOut Enterprises at orders@theknotout.com. A replacement product will be shipped to you. Customer may be required to submit proof of product defect or failure and KnotOut Enterprises may require the Customer to return the defective product at our expense so that we may examine the product to determine failure mode and improve the product line.

    Product destroyed by your pet? Contact us at orders@theknotout.com. KnotOut Enterprises will sell you a replacement product at a 50% discount if you send us a picture of the destroyed product with your pet and allow us to us the picture.

    KnotOut® is not intended to treat any medical condition or injury.

    KnotOut® may not be suitable if you have a medical condition, disability, are pregnant, or are nursing a bady. Please consult with your medical professional before using the product.

    KnotOut Enterprises disclaims any liability for any injury, damage, or loss incurred as a result of the use of this product.


  • Return Policy
  • New, unused products may be returned for exchange or credit within 30 days of purchase. Please contact KnotOut Enterprises at orders@theknotout.com to obtain Return Authorization before returning products. Customer is responsible for return shipping costs. Returns should be packed in the original shipping package or an equivalent package that adequately products the product during return shipping. Returned products received in used or damaged condition will be not accepted for exchange or credit.